What materials are used in your products?
Our modular sofas, bean bags, and ball pits are made from high-quality, child-safe materials. We use durable, soft fabrics and non-toxic, hypoallergenic fillings to ensure maximum comfort and safety.
Are the covers removable and washable?
Yes! Most of our products come with removable covers that are machine washable, making it easy to keep them clean and fresh for everyday use.
Are these products safe for young children?
Absolutely! Our products are designed with child safety in mind. We use soft, non-toxic materials, reinforced stitching, and secure zippers to ensure they are both durable and safe for little ones.
What age range are these products suitable for?
Our modular sofas, bean bags, and ball pits are perfect for toddlers and young children. They provide a cozy and playful environment for kids of different ages, supporting both relaxation and imaginative play.
How much does shipping cost?
We offer free shipping on all orders.
Which countries do you ship to?
We ship to all countries within the European Union. EXCEPT GERMANY. Unfortunately, we do not offer shipping outside the EU at this time.
How long does delivery take?
Our standard delivery time is 3 to 7 business days across the European Union. Delivery times may vary depending on your location and local courier services.
Will I receive a tracking number for my order?
Yes! Once your order is shipped, you will receive a confirmation email with a tracking number so you can monitor your package's journey.
How long do I have to return a product?
You can return a product within 30 days from the order date as long as it meets our return conditions.
What are the conditions for a return?
The returned item must be unused, undamaged, and in its original packaging with all tags attached. Personalized items cannot be returned.
Who covers the return shipping costs?
The return shipping costs are covered by the buyer, unless the item is defective or does not match the description.
When will I receive my refund?
Once we receive and approve the returned item, we will process your refund within 14 days from the return confirmation.
